Many users have written to HAL-PC Magazine and called HALNet Support recently regarding problems caused by "corrupt" emails. Their complaints include:
These examples may mean that one of their email messages is "corrupted" within its header or data area. HALNet Support advises trying the following steps to remove the problem message:
Cannot Open Attachments
Many people have also reported being unable to open email attachments in Outlook Express. If you are having trouble viewing an email attachment, and have recently updated your Windows operating system, or are using Outlook Express 6, please note that you may have the open attachments option disabled.
The following information is from the Microsoft support web site regarding Using the Internet Explorer Unsafe File List to Filter E-mail Attachments.
To use the Internet Explorer unsafe file list to filter e-mail attachments:
This option is not enabled by default. If you enable this option, Outlook Express uses the Internet Explorer 6 unsafe file list and the Confirm open after download setting in Folder Options to determine whether a file is safe. Any e-mail attachment with a file type reported as "unsafe" is blocked from being downloaded.
For more information, see the Microsoft Knowledge Base article "Using Virus Protection Features in Outlook Express 6"posted at support.microsoft.com/default.aspx?scid=kb;EN-US;q291387, which describes several new features included in Microsoft Outlook Express 6 that are designed to protect against viruses that may be transmitted through e-mail messages.
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