HALNet Internet Service - Houston, TX Compare Broadband Service Providers

Compare Broadband Service Providers We invite you to compare HALNet's prices, services and support with other DSL providers and Cable. Remember: HALNet does not tie you to a contract! If you have ever been frustrated by offshore technical support, you can rest assured that HALNet is staffed by local technicians who will work with you PERSONALLY. We're the only provider to offer a secure VPN client to protect your data at WiFi hotspots.^[1]
	HALNet	AT&T/Yahoo	Cable	What our users are saying about HALNet "I had ADSL with Southwestern Bell. Every time I called it was a different person, a different answer, and no results. They told me they "tried to call" but I never had any messages or calls from them. You have a real office and I can have actual "face time" if I neeed it." "I like having 3 IP addresses without a router. HALNet's service is very stable, and there is no proprietary software to install. Plus, you have great support!" "I was referred to HALNet by a good friend. I like that you're right here in Houston. Your service/support is great - you speak English and you actually know your stuff!" "I appreciate dealing with a local, non-profit company. I'm very satisfied with your support, and I appreciate being able to come see you in person if required." "Your DSL tech really knows Linux. It's a relief to find a DSL provider that supports operating systems other than Windows!" "Your service may cost a little more than the national chains, but you're definitely worth it!!"
Customer Service
Location of technical support:
No multi-layer voice menus:
Years in support:	11	?	?
Single point of contact:
Level of service
VPN client for secure access	[1]
Account includes free Texas dial-up access	[2]
No extra software installed without your knowledge
IP Addresses given without router	3	1	1
IP Addresses sticky Ex: Not forced rotation
Willing to secure/configure your wireless router		^[6]	^[6]
Email/Web features
Email accounts	10	11	5
Mailbox space	2GB	2GB	?^[3]
Maximum size of email message^[4]	20MB	20MB	?
Web Space	10MB	?^[3]	?^[3]
Operating Systems Supported
Windows		^[5]	^[5]
Mac OS 8-X		^[5]	^[5]
GNU/Linux
FreeBSD
Hardware Supported
Intel x86
Apple PPC
SOHO routers		^[6]	^[6]
[1] Requires membership in HAL-PC [2] Free dial-up access numbers available through Tex-Link in most Texas locations. For complete list, please email dsl@hal-pc.org [3] Further information unavailable [4] Email was never designed for attachments and certainly not greater than 10-20MB. Alternative methods of transfering files of that size, such as FTP, are recommended. [5] To the extent of their screenshots and flow charts [6] Only if they provided the equipment

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